Testimonials

Your testimonials mean a lot to us

Testimonials and feedback are incredibly important to us. We are always striving to help give our clients the best possible experience whilst you are in our care.

If there is something we need to improve, we take all feedback very seriously and want to hear your views.

We regularly review our testimonials and services to see where and how we can make improvements.

Your feedback makes a vital contribution to this. If you have a complaint, compliment, comment or concern, you can be sure we will give it our full attention.

Below you will see a number of testimonials from our past clients.

keith bradley
keith bradley
15:00 18 Jan 22
Rob's Ultrasound screen visual of my damaged shoulder was very enlightening, he identified the areas of my shoulder... that were of concern and suggested what the best treatment would be. The session was clear and precise and I would recommend Sonoscope Ultrasoundread more
Valerie Vanderbroeck
Valerie Vanderbroeck
19:04 29 Dec 21
I was pleased with the treatment that I received to my shoulder. Rob Mast was professional and punctual and took time... to explain his opinion to me and what were the uncertainties involved.I attended for injection into the glenohumeral joint for frozen shoulder (6 months since onset) but because I was experiencing extreme pain at a different part of my shoulder (2 days since onset) he took the trouble to understand this new event and offer the cortisone injection in a different location. This injection alleviated the pain and I was able to return two weeks later for the planned frozen shoulder injection.read more
Ulrike Hohn
Ulrike Hohn
12:18 19 Dec 21
The whole experience was very good and professional.I was a bit nervous before going in, but the lovely and friendly... receptionist soon cheered me up.Rob was friendly , calm and very professional.He explained everything and showed me the procedure while showing me the area going to be treated on the ultrasound screen step by step.I highly recommend Rob and would certainly go back if I should require further treatmentread more
Robert Robinson
Robert Robinson
08:53 01 Dec 21
Could not be happier with the care I received at Sonoscope. My treatment has been very effective, and now I am pain... free after many months of discomfort. The entire staff treated me with kindness and professionalism. I am happy that I found them.read more
purdey silvester
purdey silvester
12:07 20 Sep 21
My Dad first used Rob for an injection in his knee which worked really well and has significantly improved his mobility... and pain. I have used Rob for 'acute tennis elbow' and have had a similar response.Rob is very professional and takes the time to explain what he is looking at on the ultrasound and what he is doing to do and why.I would certainly recommend.read more
Jane Stephens
Jane Stephens
14:43 02 Sep 21
I saw Rob with a frozen shoulder, which he ultrasounded then injected. He was very thorough, kind, and professional. He... explained what he was doing and why, and I feel very confident in his skills. My shoulder improved a huge amount after, and I can 100% recommend him.read more
Sasha Dean
Sasha Dean
10:28 29 Jun 21
Would highly recommend Rob, he seemed to be an expert in his field. Was told my shoulder would need an MRI after I had... the guided injection to ease my pain. The MRI appointment was handled by Rob and the appointment was set up within the week. I am just waiting on my results of this and am hopeful I will very soon be pain free. Highly recommend. Five star service.read more
Crista Lyon
Crista Lyon
09:03 26 Mar 21
Good experience, expertly handled by Robert Mast. He quickly identified the problem on my foot whilst pointing out to... me on the ultrasound device the extent of the inflammation . He pinpointed the entry for injection very accurately , and I have experienced little or no pain thereafter. Hopefully this will work for several months, and once another jab was needed , there or elsewhere in my joints, would not hesitate to go back.read more
Mary Thomas
Mary Thomas
11:10 08 Mar 21
Highly recommend this professional Clinician Ultrasound carried out under COVID restrictions. Detailed report of... findings and treatment received within days.read more
Margo Lindsay
Margo Lindsay
16:12 08 Feb 21
I recently had an ultrasound injection at the clinic and was very pleased with the service I received. People were... friendly and helpful and the procedure was carried out in a professional and client friendly manner by Robert Mast. Procedures were explained as they were being carried out with the opportunity to ask for further information and/or clarification. I would most definitely go back for further treatment, if required.read more
Roger Mac
Roger Mac
08:25 20 Jan 21
Contacted them on a Saturday 16th Jan. 2021 and had the treatment on Tuesday 19th,I was seen at the booked time by... very pleasant professionals.The injection was swiftly and professionally administered.12 hours later the pain is very very much reduced and I am hoping for no pain after 24 hoursread more
Bride Perfection
Bride Perfection
14:39 04 Nov 20
I saw Dr.Mast at the London clinic, as I have an injury on my right foot and waiting times for the NHS are impossible... at the moment. I was given an appointment quickly (thankfully, as the pain was getting unbearable!) and him and his nurse were attentive and professional. He explained what he was seeing on the ultrasound scan and the steroid injection went without incident. I will be going back in 6-8 months as needed!read more
Ryan B
Ryan B
08:45 03 Nov 20
I had a great experience with Rob. He's very knowledgeable and is a true professional with his work. I had chronic pain... in my shoulder and the US guided injection has provided relief.read more
Ifty Parvaz
Ifty Parvaz
09:50 02 Nov 20
Extremely professional with the best advice i could have had for my Frozen shoulder. Was very well informed about... coarse of treatment and it was administered perfectly. Have laready recommmended to family.read more
Shopper Happy vs Unhappy
Shopper Happy vs Unhappy
19:47 30 Aug 20
I was really impressed with Rob Mast. He gave me a steroid injection in the hip which I was due to have on the NHS but... I didn't wish to wait several months. I have quite a bit of hip history and bombarded Rob with a lot of information and he's pretty much the only person, aside for the surgeon, who has comprehended it accurately! He listens intently and you get the feeling he's really trying to get it right. A very pleasant, mellow person too. You'll be in great hands!read more
Scott Newton
Scott Newton
15:17 11 Jun 20
As a keen club runner - having run over 18 full marathons and 2 ultra-marathons - Rob’s combined expert physiotherapy... and ultrasound guided injection skills have allowed me to compete at 3 ‘A race’ events over the past 10 years. Without his specialised ultrasound guided injection skills, two separate knee and an ankle injury would have prevented me from running and wasted months of training. I would recommend Rob unreservedly.read more
Bob Oudheusden
Bob Oudheusden
21:02 09 Jun 20
I had a chronically inflamed bursa in my shoulder for almost two years. Nothing helped. I had injections done as well... but still no help. I walked around with pain for a long time and had trouble sleeping.I then had an injection at Sonoscope. The ultrasound guided injection was done by Rob who clearly knew his stuff and explained the injection in detail. He made me feel at ease. The injection was almost painless and exactly into the bursa. Within a week I was pain free! This allowed me to progress further with exercises. He would highly recommend his services !(Bob)read more
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Ultrasound Injection
Physiotherapy

Meet Rob - Our Specialist Physiotherapist/ Sonographer

Rob is a specialist Extended Scope Physiotherapist with more than 20 years experience in managing complex musculoskeletal conditions.

He uses diagnostic ultrasound as an extension of his clinical skills.  He is an interventional sonographer in a busy radiology department of a central London Foundation Trust Hospital .

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Find out more about Rob